For Patients

You are welcome to contact the practice directly to arrange a telehealth or in person appointment. 

If you are unsure whether therapy is the right place to start, or are not quite sure what kind of support you need, you are still welcome to get in touch to discuss your needs. 

Appointments can be made online or by contacting administration on 0474 149 909.

Book your appointment online (select Telehealth or Clinic Location)  or call admin on 0474149909. 

You do not need a referral to see a psychologist privately however if you have one please forward this to the clinic via email, fax (03) 9957 8121 or bring a copy to your first appointment. 

We will contact you within one week of first contact or referral receipt. We apologise if there is a delay in time until your first appointment due long wait periods. You can request a list of alternate referral options or online support options

See Frequently Asked Questions for common queries related to accessing support and first sessions.

 

Professional Referrals 

Referrals from GPs, psychiatrists and other health professionals are welcome and can be sent directly to the practice. 

Please fax a copy of the referral to (03) 9957 8121 and provide a paper copy for client to bring to the session.

Family & friends

A family member, partner or friend is welcome to contact the practice to ask about availability or how someone can make an appointment. Wherever possible, the person seeking therapy should be involved in making contact and deciding whether they would like to proceed. We generally request contact from the person seeking treatment prior to booking their first appointment. 

You can also encourage the person to speak to their General Practitioner regarding a referral and assess eligibility for any rebates. 

If you are concerned about someone’s immediate safety, please use the Crisis & General Support Services information on this website or call 000 in an emergency.

Due to privacy laws, psychologists are bound by strict confidentiality restrictions which do not allow us to discuss an individual’s attendance, diagnoses, or treatment with another person without an individual’s consent unless there is immediate safety concerns. You may be invited to attend a treatment session with the psychologist to support the person seeking treatment with their consent.

We understand that parents and guardians of youth clients may be concerned regarding their children’s safety and behaviour. Please remember that as psychologists, it is our ethical obligation to also ensure the immediate safety of our clients is attended to. For youth clients, it is common for parents to be present during some consultations and we appreciate your support. However it is often necessary for a psychologist to also meet individually with your child. Please do not hesitate to speak with the psychologist regarding any concerns.